Terms and Conditions

Introduction

Welcome to Portia Roy Art Workshops. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

Workshop Participation

Eligibility: Our workshops are open to individuals of all ages. For online workshops, participants must have access to a stable internet connection and the required art materials as specified in the workshop description.
Registration: To attend a workshop, you must register and pay the applicable fee. Confirmation of your registration will be sent via email.
Conduct: Participants are expected to behave respectfully towards the instructor and other participants. Disruptive behavior will not be tolerated.

Fees and Payment

Payment Methods: We accept various payment methods, including credit/debit cards and online payment systems.
Refunds: Payments once made are non-refundable unless the organizer cancels the service or event.

Intellectual Property

Content Ownership: All content provided during the workshops, including but not limited to instructional materials and recorded sessions, is the property of Portia Roy Art Workshops.
Use of Materials: Participants may use the materials for personal, non-commercial purposes only.

Limitation of Liability

Portia Roy Art Workshops is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.

Amendments

We reserve the right to amend these terms at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the new terms.

Privacy Policy

Introduction

At Voice In Visuals - Art Workshops by Portia, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information.

Information Collection

Personal Information: We collect personal information such as your name, email address, and payment details when you register for our workshops.
Usage Data: We collect information on how you use our website and services, including your IP address, browser type, and pages visited.

Use of Information

Service Provision: We use your personal information to provide and manage our workshops, including sending confirmation emails and updates.
Improvement: We analyze usage data to improve our services and user experience.

Data Protection

Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
Third-Party Sharing: We do not share your personal information with third parties except as necessary to provide our services or as required by law.

Your Rights

Access and Correction: You have the right to access and correct your personal information held by us.
Opt-Out: You may opt out of receiving marketing communications from us at any time.

Contact Us

If you have any questions about our privacy practices, please contact us at ropy.art@gmail.com.

Cancellation & Refund Policy

Introduction

We understand that plans can change, and we aim to accommodate cancellations and refund requests as fairly as possible.

Cancellation Policy

Participant-Initiated Cancellations: Payments once made are non-refundable unless the organizer cancels the service or event.
Organizer-Initiated Cancellations: If we need to cancel a workshop due to unforeseen circumstances, participants will be notified as soon as possible, and a full refund will be issued.

Refund Policy

Full Refunds: Full refunds are available only if the workshop is canceled by us.
No Refunds: No refunds will be issued for participant-initiated cancellations, no-shows, or cancellations made after the workshop has started.

Refund Process

Refunds will be processed within 7-10 business days after the cancellation request is approved. The refund will be issued to the original payment method used during registration.

Contact Us

For any questions or to request a cancellation and refund, please contact us at ropy.art@gmail.com.

Customer Support

Contact Information

If you have any questions, concerns, or need assistance with our workshops, please do not hesitate to contact our customer support team.

Email: ropy.art@gmail.com
Phone: +91 73393 81680
Address: 74/4 B, Sundeep Avenue, 2nd Main Road, Neelankarai, Chennai, India

Support Hours

Our customer support team is available to assist you during the following hours:

Monday to Friday: 9:00 AM - 5:00 PM (IST)
Saturday: 10:00 AM - 2:00 PM (IST)
Sunday: Closed

Common Inquiries

Workshop Registration: For help with registering for a workshop, please email or call us.
Technical Support: If you encounter any technical issues during an online workshop, our team is ready to assist you promptly.
Feedback: We welcome your feedback to improve our services. Please send your comments and suggestions to ropy.art@gmail.com.